It's benefits open enrollment time at Brian's employer and so we were reading over the details of medical coverage for the coming year. We knew our monthly contribution was going up, but then we noticed that it said hearing aids wouldn't be covered next year! So then we looked at this year's coverage and it ALSO said that hearing aids weren't covered. What the what?
So Brian called HR and had them check on it, and meanwhile he called our insurance company to find out what our current coverage was since we hadn't gotten hearing aids in 2009 and honestly didn't know. Cigna said hearing aids were covered and so we had a hope maybe the sheet was just wrong. So then the HR lady called back and said that we weren't covered for hearing aids and we wouldn't be covered next year either and Brian was like, well Cigna just said we were. So the lady made so more calls and she called back and said that we were in fact going to be covered for hearing aids, and she was "mortified" because she's been telling people for years that our company does not have hearing aid insurance coverage when they really did. Wow.
So no worries, we're still covered 100% for hearing aids and cochlear implants, and all is right with the world.
phew.
Thursday, November 12, 2009
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6 comments:
Lucky you! Most insurance companies don't cover hearing aids (ours doesn't). It definitely becomes costly over time, lol. I think insurance companies are required to cover cochlear implants, which is good because I don't think anyone could afford to pay for that out of pocket!
I'm just hoping that Nolan's hearing aids last a long, long time.
I've always said you guys have the best insurance I have ever heard of. But now I feel sorry for all those families that might have needed the hearing aid coverage and were told they didn't have it! (Well, unless they called the insurance company themselves and then it's all good.)
Whew, for sure.
Nice! I love/hate those little encounters. I can't imagine having to pay for ANY of Bekah's needs out of my own pocket alone. I just had to hash out a bill from nearly TWO years ago that just came for $175. What can I say? They're billing dept. is full of idiots. I wish there were more competent people in the world . . . :)
Wow, I wasn't ready to go to the hospital with another heart attack! Glad it's all worked out.
It seems like I spend more and more time on the phone with the insurance company each year. Recently, they dropped our newborn. That scared me. But, then they added her again. (But still didn't send new ID cards. I had to call 3 times) So glad to hear the hearing aids are covered!
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